Frequently asked questions
We will deliver, set-up and secure, and then take down all inflatables. other equipment is optional pick up or delivery. there is a $1.00 charge to setup or take down tables and chairs. Delivery fee chart for orders less than $100 ( 1-15 miles $2 per mile) for orders over $100 ( 1-15 miles $0 per mile) all orders ( 15-30 miles $3 per mile) ( 31-50 miles $4 per mile) fuel fee outside Shelby County. Starting at Public Square, Shelbyville, In. 46176 using Google Maps
Inflatable rentals are for a minimum of 6 hour periods unless otherwise stated.
Please allow a minimum space of 20' by 20' on grass or pavement for standard bounce houses The area needs to be flat, dry, and clear of all debris and sharp objects (rocks, sticks, broken glass, pet droppings) before the unit can be set in place An inflatable set-up on grass is always best. Also, remember that all bounce houses have different heights from 15' to 20' - check the dimensions of each inflatable in its item description on our web page If unsure about space needs, check with us. Please do not run sprinklers or mow lawn the same day in the set-up area. Grass clippings in the bounce houses and grass stains are difficult to clean. We recommend that if you need to mow your lawn, please do so a minimum of three(3) days in advance. Water on the inflatables requires an additional set-up fee for cleaning and drying after the event. *Note* if you have frequent problems with rust in your water supply, we cannot setup inflatables to be used with water attachments. Rust can cause staining that can be very difficult to remove compared to the typical grass and dirt clean up associated with typical use of an inflatable unit.
All of our bounce houses, combo units, interactive units, and slides require a continuous air supply and will require an electrical outlet (a normal 110 volt home power source) within 100 feet of the inflatable air blower. We recommend a dedicated 20-amp circuit breaker to run the blower that maintains air inflation of the bounce house. This means that if the circuit being used has several outlets on it, and something else is plugged into it, you run the risk of "tripping" the breaker, causing a power loss. If an inflatable is over 90 feet from a needed electrical outlet, then a generator will be necessary. Blue River Bouncers has a generator available to rent if the need arises.
Yes, if you have not signed our rental agreement prior to the day of the event, then on the day of your event, our equipment installer will have a copy and will need your signature at that time. You will also be given a copy of "Safety Rules and Operating Instructions."
Cash, check ( $50 Return Fee), or charge card (secure with PayPal). There is a 50%. deposit required to reserve a date for a bounce house. or tent
We cannot set-up in rain, snow, high wind (in excess of 20 mph), or muddy conditions. In the event of a bad weather forecast the morning of the event, you will be given the option to cancel prior to the event . We cannot set-up in rain, snow, high wind (in excess of 20 mph), or muddy conditions. In the event of a bad weather forecast the morning of the event, you will be given the option to cancel prior to the event . If your option choice is that the equipment is to be set-up on site, then the full amount of the rental is non-refundable, even if the event is cut short due to bad weather.
Each rental fee is provided in item's description. Rental prices stated on web page are subject to change. Rental Period: Early morning delivery is available Pick-ups are the same day of rental or next morning
Your rental fee covers set-up, take-down and removal in Shelby County Please add $3.00 per mile outside 15 miles and $6.00 outside of 30 miles of Shelbyville Starting at Public Square, Shelbyville, In. 46176 using Google Maps
Each inflatable has different usage limitations. We will provide information on the limitations. An adult needs to supervise the children jumping to ensure the limitations are followed at all times.
With advance notice we can provide event attendants at a $20 per hour rate, per attendant, with a minimum booking of four hours.